FAQ

Our wrap baby carriers are made from soft, breathable, certified organic 4 way stretch cotton. It's gentle on baby’s skin and strong enough to support daily use. We prioritize eco-conscious materials that are both durable and comfortable.

Yes! The Kitoto wrap baby carrier is one size and designed to fit most body types and caregivers. The adjustable style allows for a custom fit every time, regardless of height or size.

The Kitoto wrap is suitable from full-term newborn (about 7 lbs / 3.2 kg) up to 35 lbs. Always follow safe babywearing guidelines and ensure proper positioning for newborns.

Yes, many caregivers use the Kitoto wrap baby carrier to nurse discreetly. With proper adjustments and support, it allows for supported feeding. We recommend practicing in a seated position at first, and always monitoring your baby’s airway during and after feeding.

Absolutely. Our baby carriers are CPSIA compliant, meet ASTM F2907 safety standards, and we are proud members of the Baby Carrier Industry Alliance (BCIA). We also partner with certified babywearing educators to ensure you receive safe, expert guidance.

Yes! I addition to written and video instructions, we offer free weekly online workshops, live demonstrations, and access to one-on-one consultations online with certified babywearing educators. Babywearing is a skill and we’re here to help you carry with confidence.

Machine wash on gentle cycle in cold water, and hang or lay flat to dry. Avoid bleach, fabric softeners, or high heat to preserve the integrity of the fabric.

We’re proudly based in Canada, and all orders ship from our Canadian fulfillment center.

Yes. You can return or exchange your wrap within 14 days if it’s unused and unwashed. We’re happy to exchange for a different colour, too

Yes! We ship worldwide. Shipping costs are calculated at checkout, and customs duties may apply depending on your country.

Every Kitoto wrap baby carrier is created through a meaningful collaboration between female artisans abroad and our manufacturing team in Canada. Our pouches are handcrafted by female entrepreneurs in developing countries, supporting women’s economic empowerment and community development. The wrap baby carriers are then finished in Canada, where our trusted manufacturing partners add organic cotton fabric and high-quality D rings.

This thoughtful process reflects our commitment to ethical production, sustainability, and social impact while ensuring that every Kitoto wrap baby carrier meets the highest standards of quality, comfort, and care.